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MBAexpress: Business Process Improvement (2)MBAexpress: Business Process Improvement (2)

Have you ever tried to improve a business process only to be told “that’s the way we’ve always done it”? This course will discuss ways to improve your business processes to make them more efficient and better for your organization and customer.  

Credits: 1
Estimated Length: 1 hour(s)


Name View Schedule
Online Lesson1. MBAexpress: Business Process Improvement -


Upon completion of this course, participants will be able to:

  • Define business process improvement

  • Identify 14 steps to business process improvement

  • Recognize the benefit of "Lean" business

  • Identify 3 pillars of lean 

Major Topics:  

  • Benefits of Lean

  • Lean in a Service Organization

  • Flow Organization

  • Reducing costs

  • Maximizing productivity

  • Minimizing waste and re-work

  • Best practices

  • The lean business

  • Value and value stream

  • Pursuit of perfection

  • Employee empowerment 

Field of Study:  Management Services 

Recommended CPE Credit Hours:  1.0 

Course Level: Basic

Prerequisites:  None 

Designed For: CPAs, corporate finance teams, business leaders and other financial professionals 

Instructor:  Jennifer Howard Elder, CPA, MS, CMA, CIA, CFF, CGMA

Publish Date:  07/01/2016

Jennifer Howard Elder, CPA, MS, CMA, CIA, CFF, CGMA
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